Your acknowledgement to the Queensland Government Fraser Coast Tourism & Events and Bundaberg Tourism. You must read and understand the following statement before proceeding. By proceeding you make the following statement.
I acknowledge that I have assessed the risks inherent in undertaking diving snorkelling and associated boat travel and I understand the hazards of scuba diving and snorkelling include those hazards occurring during boat travel to and from the dive/snorkel site. I understand that these hazards include but are not limited to air expansion injuries drowning decompression sickness injuries occurring while getting on or off the vessel and while on board being cut or struck by boat while in the water and other perils of the sea including the risk of being dragged away to thrown against objects by strong currents. I also acknowledge the risk of any other unpredictable natural conditions or man-made hazards. I knowingly and voluntarily agree to accept these risks. I will not dive/snorkel beyond my level of training/qualifications experience and equipment.
In the event the site has been closed by QPWS&P due to weather extremes or emergency situations a refund can be provided. In the event of a permit cancellation a refund can be provided if the cancellation is made by contacting Bundaberg Tourism on 07 4153 8888 at least two (2) calendar days prior to the permit start date.
QPWS&P will not offer a refund unless extenuating circumstances apply. Where death serious illness or severe injury occurs in the immediate family before or during the permit or booking period and written details such as a certificate being received by the issuing centre a refund may apply. Other extenuating circumstances not outlined above may be put forward requesting a refund and justification for the request and emailed to firstname.lastname@example.org or email@example.com. All requests for a refund must be submitted within 28 days of the end of the permit or booking period. QPWS&P will consider circumstances however in most instances a refund will not be provided.
QPWS&P will reject a claim for a refund based on circumstances outside of its control including but not limited to: . unfavourable or unpleasant weather conditions before or during the booking period; . personal decisions to change visit plans; . personal decisions to arrive after the permit start date or leave before the permit end date; . the failure of a person or group to obtain a transport booking or the failure of their chosen transport to operate; and . ill health or sickness not life-threatening.